Shipping and return policies for Douwe Eisenga
- Shipping Info
Delivery times at TRPTK depend on the stock status of the product and the shipment address.
Within The Netherlands, you should expect your CD to arrive within 1 or 2 business days if the product is in stock. If not, you’ll receive a message from one of our team members.
Within Europe, the estimated delivery time is between 3 and 5 business days, depending on where it’ll be delivered. For a precise indication, feel free to write us a message.
Outside of Europe, delivery times are usually between 5 and 10 business days. Also here, it depends on the delivery address. For a precise indication, feel free to write us a message.
- Return Policy
The return policy only applies to physical orders.
- I ordered the wrong product. What do I do?
No worries, a little mistake can happen. If you ordered the wrong product, send us a message using the contact form. We will get in touch with you within one business day.
- Can I return my purchase?
Not happy with your CD purchase, for whatever reason? We are sorry to hear it, but of course, you’re always free to exchange or return purchases. Send us a message through the contact form with your order details and reason for return, and we’ll make sure to respond within one business day.